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ISO 9001:2015 — Quality Management

The world's most recognised quality management standard — incorporating Amendment 1:2024 (Climate action changes). EGAC-accredited certification under ISO/IEC 17021-1:2015, recognised by the IAF MLA in 100+ countries.

Standard

ISO 9001:2015 + Amd.1:2024

Service type

EGAC + IAF accredited

Issued under

EGAC CAB 012418 · IAF MLA

Audit per

ISO/IEC 17021-3:2017

IAF rule

IAF MD 5:2023 Annex A

Sectors

32 IAF sectors

Standards & technical basis

Certified standard

ISO 9001:2015 + Amd.1:2024

Certification-body competence

ISO/IEC 17021-1:2015 · ISO/IEC 17021-3:2017

CAS audits and certifies to the requirements of ISO/IEC 17021-1:2015 and ISO/IEC 17021-3:2017 — which sets the competence requirements for auditing and certification of quality management systems.

Mark & recognition

Carries the EGAC accreditation mark and is internationally recognised through the IAF Multilateral Recognition Arrangement (MLA).

What it is

ISO 9001:2015 specifies requirements for a Quality Management System (QMS) that demonstrates an organisation's ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements. It is the most widely adopted management system standard globally, with over 1 million certificates issued worldwide.

Who needs it

Any organisation of any size or sector — manufacturing, services, construction, healthcare, education, IT, logistics, food — that wants to demonstrate quality, improve customer satisfaction, and compete in domestic and international markets.

Benefits of certification

  • IAF MLA recognition — certificate accepted in 100+ countries
  • Improved customer satisfaction and complaint reduction
  • Operational efficiency through process-based approach
  • Risk-based thinking embedded across the organisation
  • Prerequisite for many government tenders and supplier approvals
  • Foundation for integrating other ISO management system standards

Audit process

Certification follows a two-stage initial audit (Stage 1 document review + Stage 2 on-site audit), followed by annual surveillance audits and recertification every 3 years.

Amendment 1:2024

Amendment 1:2024 — Climate action changes (ISO 9001:2015/Amd.1:2024, February 2024): §4.1 — The organisation shall determine whether climate change is a relevant issue. §4.2 — NOTE: Relevant interested parties can have requirements related to climate change.

IAF technical sectors covered

1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 23, 24, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39

Frequently asked questions

Common questions

How long does ISO 9001 certification take?

Typically 3–6 months from application to certificate, depending on the size of your organisation and readiness of your QMS. CAS provides a detailed timeline as part of the formal proposal.

Do we need to be a large company?

No. ISO 9001 is designed for organisations of any size. CAS has certified organisations from 5 to 5,000+ employees.

What is the audit time based on?

Audit time is calculated per IAF MD 5:2023 based on your effective number of personnel, risk category of your activities, and applicable adjustment factors.

Is the certificate recognised internationally?

Yes. CAS is accredited by EGAC, which is an IAF MLA signatory. This means CAS certificates are recognised in all IAF MLA member countries — over 100 worldwide.

Related services

ISO 14001:2015
Environmental Management Systems
ISO 45001:2018 + Amd.1:2024
Occupational Health & Safety Management Systems
ISO 22000:2018 + Amd.1:2024
Food Safety Management Systems
ISO 50001:2018 + Amd.1:2024
Energy Management Systems
ISO 22301:2019 + Amd.1:2024
Business Continuity Management Systems

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ISO 9001:2015 — Quality Management · CAS · CAS